1. Who we are
Hozaro ("we", "us", "our") operates a digital marketplace and creator platform at hozaro.com. For privacy questions, contact privacy@hozaro.com.
2. Information we collect
- Account data: name, username, email, password hash, profile details, verification documents (if submitted).
- Transaction data: orders, payments, invoices, wallet activity, subscription status.
- Content you provide: products, services, posts, messages, reviews, and media uploads.
- Usage data: pages visited, device/browser type, IP address, cookies, and analytics events.
3. How we use information
- Provide and improve the marketplace, identity tools, and community features.
- Process payments, payouts, subscriptions, and support requests.
- Prevent fraud, enforce policies, and comply with legal obligations.
- Send service updates, security alerts, and optional marketing (you can opt out).
4. Sharing of information
We do not sell your personal data. We may share information with:
- Payment processors (e.g. Stripe, Razorpay, PayPal) to complete transactions.
- Cloud hosting and analytics providers under contractual safeguards.
- Law enforcement or regulators when required by applicable law.
- Other users, according to your profile privacy settings and public listings.
5. Data retention
We retain data while your account is active and as needed for legal, tax, and dispute resolution purposes. You may request deletion subject to exceptions required by law or ongoing transactions.
6. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your data, and to object to certain processing. Contact privacy@hozaro.com to exercise these rights.
7. Security
We use industry-standard measures including HTTPS, access controls, and secure payment partners. No method of transmission is 100% secure; please use a strong password and enable two-factor authentication when available.
8. Children
Hozaro is not intended for users under 16. If you believe a child has provided personal data, contact us and we will take appropriate steps to remove it.
9. Changes
We may update this policy from time to time. Material changes will be posted on this page with an updated "Last updated" date.